Micro-credentials100% onlineData, AI and Automation

Micro-credential: Attendee Support with Conversational Agents

40-hour online micro-credentials in attendance at the assistant with conversational agents, oriented to a professional application in data, AI and automation.

Micro-credential: Attendee Support with Conversational Agents
Next intake: 1 November 2026
Duration4 weeks
Hours40 hours
Weekly commitment~10 h
Modules2
Paymentup to 5 months

Overview

What it prepares you for

It prepares you to apply Attendee Support with Conversational Agents in professional event projects, with skills in analysis, planning, coordination and evaluation.

Micro-credential: Attendee Support with Conversational Agents

This 40-hour online micro-credential focuses on Attendee Support with Conversational Agents, with a practical approach to the events industry. It combines core concepts, working tools and hands-on exercises so you can apply what you learn to real professional situations.

You will learn to identify needs, plan solutions, coordinate resources and evaluate results. Case studies and assignments are adapted to the field of events, and the micro-credential ends with a practical project.

It is delivered 100% online on our virtual campus, with guidance from tutors who work in the industry.

Your learning path

  1. 1Micro-credentialsYou are here
  2. 2Courses
  3. 3Diplomas

Curriculum

Intensive 40-hour micro-credential, designed to be completed in 3 to 4 weeks. Develops a specific competence of attending the assistant with conversational agents with immediate application in data, AI and automation.

Submodule 1. Fundamentals and professional context

You will learn how to make decisions, use practical criteria and develop a deliverable applicable to real situations.

Submodule 2. Diagnosis, data and needs

You will learn how to make decisions, use practical criteria and develop a deliverable applicable to real situations.

Submodule 3. Solution design and experience

You will learn how to make decisions, use practical criteria and develop a deliverable applicable to real situations.

You will design a short proposal of attention to the assistant with conversational agents with objectives, actions and follow-up criteria.

How you learn

◎100% online

Virtual campus available 24/7 on any device.

✦Industry tutor

Personal follow-up and feedback on your work.

◷At your pace

Flexible schedule that fits around your job.

▣Practical project

Apply what you learn to a real events case.

Micro-credential: Attendee Support with Conversational Agents's online methodology is designed to offer a flexible, specialised training experience aimed at the professional application in Micro-credential: Attendee Support with Conversational Agents. The student has a virtual learning environment with updated content, digital resources, study materials and practical activities that allow progressive progress.

The model combines autonomous learning, case analysis, resolution of professional situations and development of skills applicable to the sector. The training is designed so that professionals and students can make their specialisation compatible with their work activity, acquiring knowledge directly related to the current needs of the market.

EV
Programme tutor

Graphic Designer With more than 12 years of specialised design experience for the events.

Career paths

The Micro-credential: Attendee Support with Conversational Agents strengthens your profile for roles related to Attendee Support with Conversational Agents in agencies, venues, suppliers and in-house event teams. It is especially useful for professionals who already work in events, production or hospitality and want to specialise.

Admissions

  1. Request information

    Leave your details and an adviser will contact you.

  2. Guidance call

    We review your profile and career goals.

  3. Enrolment and access

    Secure your place and get access to the campus.

The Micro-credential: Attendee Support with Conversational Agents admission process is aimed at facilitating the incorporation of interested profiles in specialising in Micro-credential: Attendee Support with Conversational Agents. The candidate must request information from the programme and provide the necessary data to assess their suitability to the training.

After the review of the profile, the registration is formalised and access to the virtual campus is enabled, where the student can start his training itinerary with all the available resources.

Fees & payment

15
5 instalments of£56Total: £279

Indicative instalment. Please confirm payment terms with the admissions team.

Micro-credential: Attendance to the Assistant with Conversational Agents has financing alternatives aimed at facilitating access to specialised training in Micro-credential: Attendance to the Assistant with Conversational Agents. Students can consult the available payment modalities and the options adapted to their needs.

The scholarships and grants seek to promote the specialisation of professionals and students interested in improving their skills. Availability and conditions may vary according to the criteria established by the institution.

Frequently asked questions

Is this an official degree?

On completion you receive an ESINEV certificate. It is not an official degree; recognition can be assessed depending on the programme you complete and local regulations.

How long is it and how many hours?

Duration: 4 weeks. Study load: 40 hours, designed to fit around your work.

Is it taught online?

Yes. It is 100% online, with a virtual campus, downloadable materials and tutoring from industry professionals.

Can I pay in instalments?

Yes. Payment: up to 5 months. The admissions team will confirm the terms.

When can I start?

New intakes open every two months. Request information to secure a place in the next one.

Free guidance

Shall we talk about your future in events?

Leave your details and an adviser will walk you through the programme, dates and payment options.

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